Your credit card will be credited with the correct quantity following the cancellation policy in place if you choose to cancel your reservation for any cause.

A refund request of 5% of the overall cost of the voucher will be assessed to you (to cover our card processing and handling fees).

The following cancellation policy applies to planned activities for a specific date:

Note:

Everything above only applies to days of work (Monday-Friday).

• The activity's scheduled date is the particular day on which the consumer can expect to participate in the activity, visit the sites, or use the service, as specified by the reservation they placed.
• Only when an email is received at info@visit2Mauritius.com will a cancellation notice be found efficient.
• For the activities the customer would want to cancel, cancellation fees are computed as a percentage of the reservation total.
• The day on which we get your written cancellation notice is the day on which we shall compute the appropriate cancellation fee.
• We promise that you will get all of your money back if an activity is delayed because of inclement weather. But, if the move goes ahead and you choose not to attend, you will be charged 100% of the activity's cost for the last-minute cancellation.
• In the event of a "No Show" or if you are more than 15 minutes late for an activity, the trip will continue as planned and you will be assessed a 100% cancellation fee.
• In all instances, admission fees to galleries, national parks, aquariums, and botanical gardens, and tickets to special events are non-refundable.
• When the cancellation fee is expressed as a percentage, it is based on the overall cost of the canceled transaction that you are obligated to pay.
• After a trip, activity, event, or service has begun, there are no refunds possible; this also applies to any packages, spa treatments, meals, or other services that have already been utilized.
• Any participant of your group who is unable to travel may designate another individual to take their place. You must notify us as soon as possible of this change and provide the name of the alternate person who will use the program if the purchase was made using the name of the individual who is unable to go (so we can change the order on his name).

You are obligated to pay on time, using the incorrect credit card or bank information, using an invalid credit card, or needing financial difficulties; you are not eligible for a refund of any (non-refundable) prepaid sum unless the Provider agrees in conformance with its own (pre)payment and cancellation policy

Make sure to inform our Duty Police officer (timely/promptly) if you will be visiting after the check-in time or on the day you were scheduled to. When notifying the supplier, he or she can assist you if necessary. As a consequence of your coming late, any supplier cancellations, or no-show fees, we do not accept liability or obligation for their impacts.

The following will be done in the odd case that we have to cancel a trip, an event, or an activity:

• Suggest to you a vacation or package that is comparable.
• In the case that you choose not to take that choice, we will fully refund all fees you have paid to us for the canceled activity.
• The only exceptions to the above rule would be in the case of a force majeure event or due to exceptional and unforeseen events that are unavoidable.

Refund requests must be submitted through email to info@visit2Mauritius.com to be taken into account. Any other method of submission, such as email communication to a member of staff, web chat, phone call, text message, or submission to the supplier, will not be taken into consideration or processed. Requests for refunds must be submitted within 28 days of the cancellation date.

Regarding the cancellation of your Accommodation:

1. By making a reservation, you accept and agree to the relevant cancellation and no-show policy as well as any other (delivery) conditions and policies that may be relevant to your trip or stay. You also accept and agree to the supplier's cancellation and no-show policies based on his house rules.
2. Go to your confirmation code and adhere to the directions there if you want to review, modify, or cancel your reservation. Please be aware that based on the lodging provider's cancellation, (pre)payment, and no-show policies, you might be charged for your cancellation or not be able to get a refund of any (pre)paid money. We advise you to carefully examine the lodging provider's cancellation, (pre)payment, and no-show policies before making your reservation, and to make any extra payments due on time for the specific reservation if needed.
3. The main name must give us prompt notice if you or anybody else on your vacation booking chooses to cancel the trip. Within 24 hours of receiving telephone information, the lead name must additionally verify the notification in paper or by email. If written confirmation of the cancellation is provided by us within 24 hours of the initial notification, it will take full effect on the day we are told of it. The day you give us written proof of the cancellation notice is considered our side's "material date."
4. Within seven days, you will get a cancellation invoice. To avoid a rise in fees, if you do not get this, do get in contact with us very once.
5. Our "General Accommodation Cancellation Fee per Person Canceling" will be replaced by the supplier's house policy. The "General Accommodation Cancellation Fee per Person Canceling" will, however, be charged in the case that the item does not specifically state the suppliers' rules.

Our General Accommodation Cancellation Charge per person canceling:

• Prior to 61 days: 5% of total holiday cost
• 60 – 42 days: 50% of total holiday cost
• 41 – 33 days: 60% of total holiday cost
• 32 – 15 days: 90% of total holiday cost
• 14 days or less 100% of total holiday cost